My External Hard Drive Is Not Working

• External Drive Problem
• Windows Not Detecting External Hard Drive
• Computer Won't Recognize External Hd
• Help My External Hard Drive Is Not Working

Why is my external hard drive not showing up? Adobe pdf 7 0 printer driver. How does fix my WD external hard drive not working problems and recover my all data back? The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. I plugged my external hard drive's USB connector into a USB hub that is 2.0, and is connected t my computer, rather than plugging the external drive's USB cable directly into my computer. Through the hub, it worked! My computer is an EliteDesk 800 G1, but has had the same issue, even before upgrading to Windows 10.

Summary :

Some PS4 users reported PS4 external hard drive not working issue on the forum. If you are one of them, this article is what you need. Here, MiniTool Partition Wizard develops a complete guide that you can take if your PS4 external hard drive stopped working.

About PS4 External Hard Drive Not Working Issue

Due to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily.

Unfortunately, the PS4 external hard drive might stop working sometimes. According to the reports from PS4 users, the external hard drive cannot be connected or recognized, or is not showing up in their PS4. As a result, they are unable to access the games or application saved in the PS4 external hard drive, which is really a frustrating problem.

In some cases, users might receive an error message that the USB storage device is not connected. But sometimes, their PS4 doesn't response to the connected external hard drive without any error messages. If PS4 external hard drive stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS4 system.

Further reading: If you are using PS4 USB drive as extended storage and it is not recognized by your PS4, you can read this guide to get some solutions.

Some users complain that the external hard drive doesn't work on their PS4 from the very beginning, while other users report that their PS4 external hard drive worked fine before but it stopped working suddenly. Which case are you in? Figure out your own case and find the corresponding solutions in the following contents.

Case 1: PS4 External Hard Drive Not Working from the Beginning

If you encounter PS4 external hard drive not showing up or recognized issue from the very beginning and you have never made it work, the solutions introduced in this part could be effective for you.

Before you try any technical methods, you can do the following self-examination to troubleshoot PS4 external hard drive not working issue by yourself.

• Make sure your PS4 external hard drive have a wired connection. PS4 doesn't support any wireless external hard drives, so you have to make the external hard drive wired to your PS4. In other words, you have to make sure the external drive is directly connected to your PS4 via one of its USB ports.
• Connect the external hard drive through another USB port of your PS4. It is possible that a certain USB port of PS4 is malfunctioning, and the hard drive might work properly with another port.
• Make sure the external hard drive is compatible with PS4 platform. Actually, not all the hard drives can work with PS4. You should visit the official website or contact the supports of the hard drive to check if it compatible with PS4.
• Make sure you have connected only one external storage device for your PS4. PS4 just recognizes one external storage device at a time. If a device that has been formatted as extended storage is already connected to your PS4, your PS4 will not recognize a second external storage device.

If the above requirements are met but the PS4 external hard drive is still not recognized or showing up, you can continue troubleshooting the issue with the following fixes.

Fix 1: Exclude Hard Drive Errors

If the external hard drive is damaged, it cannot be recognized by your PS4 definitely. How to check that? You just need to connect the PS4 external hard drive to your computer.

Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use. If you don't receive the message, you can also find this drive listed in Disk Management. To exclude any potential hard drive errors in this case, you should use some hard drive repair solutions.

But if the connected hard drive is damaged, it will not be recognized by your computer as well and you will get the last USB device malfunctioned error message. In this case, you might have to give up the PS4 external hard drive and replace it with a new one.

Fix 2: Update Your PS4 System Software

If the external hard drive is not defective and can be recognized by other PS4 devices and computers, perhaps the problem has something to do with your PS4 itself. It has been reported that external hard drive might fail to work on a PS4 of older version. So, you can try updating the system software to fix PS4 external hard drive not showing up issue.

Here's a simple guide:

Step 1: Make sure your PS4 is connected to the Internet and go to the home screen.

Step 2: Go to PS4 Settings and choose System Software Update.

Step 3: If any updates are detected, click Next button. Then, select Update to download the available updated.

Step 4: Select Downloads to install the updates you have downloaded.

After updating PS4 system software, you can connect the external hard drive and check if it works on your PS4 properly

Case 2: PS4 External Hard Drive Stopped Working Suddenly

In this case, you were able to use the external hard drive on your PS4 without any problems before it stopped working suddenly. Similar to the Case 1, the PS4 external hard drive might also be defective here. So, you should also troubleshoot hard drive errors and confirm whether you need a replacement for the hard drive at first.

If the PS4 hard drive is fine and can work properly on other devices, you can try fixing the issue with the following solutions.

Fix 1: Restart Your PS4

This is an easy and widely-used method to resolve connection issues on PS4. When PS4 external hard drive not recognized issue happens to you, you can:

Step 1: Turn off your PS4 and switch off electricity for about 1 minutes.

Step 2: Disconnect the external hard drive and turn on the PS4 to make it run without any external devices.

Step 3: Turn off PS4 again and reconnect the external hard drive.

Step 4: Again, turn on your PS4.

Now, the external hard drive should be able to work on your PS4. If this method doesn't work in your case, move on to the next one.

Fix 2: Rebuild the PS4 Database

There is a feature named Rebuild Database built in your PS4. This feature can scan the PS4 drive and create a new database of all your PS4 content to help resolve various problems, such as PS4 corrupted data issue. In the case under our discussion, you can also choose to rebuild your PS4 database.

This feature is only available in the Safe Mode of PS4. During the process, it reorganizes your files and clears your PS4 memory, without affecting the existing data. To use it, you can refer to the steps below:

Step 1: Press the power button on the front panel to turn off your PS4.

Step 2: Once the PS4 is turned off, press and hold the power button until you hear the second beep.

Step 3: Connect the PS4 controller to the console with a USB cable and press the PS button. This will open the PS4 Safe Mode.

Step 4: Select Rebuild Database option and press X button to confirm the operation.

After that, you just need to wait patiently until the process is completed. When your PS4 completes the process and restarts, you can connect the external hard drive and check if it can work properly now.

Fix 3: Initialize PS4

Finally, you can try initializing your PS4 if PS4 external hard drive stopped working still after trying the above solutions. This is a last resort as it will wipe your PS4 hard drive and remove all the saved data. If you have already decided to use this method, you'd better create PS4 backup in advance to avoid any data loss.

This operation should also be performed in the Safe Mode of your PS4. After you enter the Safe Mode according to the steps in previous part, choose Initialize PS4 (Reinstall System Software) option.

External Drive Problem

Once the process is completed, connect the PS4 external hard drive and check if it works now. In some cases, you might also need to update your PS4 after initialization.

Bonus Tip: How to Recover Data from PS4 External Hard Drive

It's possible that the PS4 external hard drive not working might come up with data loss issue. In addition, you might also loss your data on a working external hard drive due to various factors when you use it. So, how can you recover data from a PS4 external hard drive?

To do that, you can use a professional third-party program. MiniTool Partition Wizard, a powerful solution for the recovery of data in various storage devices, is recommended here. You can follow the instruction below to recover data from your PS4 external hard drive with this utility.

Step 1: Connect the PS4 external hard drive to your computer.

Step 2: Click the following button to download MiniTool Partition Wizard. Launch the program and register to the Pro Ultimate edition.

Step 3: Right-click your PS4 external hard drive and choose Data Recovery feature. Then, this program will start scanning the hard drive.

Step 4: Wait for the scanning process to complete. Select the files or folders you need and click Save button to restore them to a local drive or another storage device. To find desired items quickly, you can use Show Lost Files, Find, Filter, and Type options.

Bottom Line

Windows Not Detecting External Hard Drive

This post has introduced how to fix 'PS4 external hard drive stopped working' issue in 2 different cases and provided the way to recover data from a PS4 external hard drive. Hopefully, you can benefit from this post.

Don't hesitate to leave your ideas in the following comment zone. You can also contact us via [email protected] if you have any problem in using MiniTool Partition Wizard program.

PS4 External Hard Drive Stopped Working FAQ

Computer Won't Recognize External Hd

If an external hard drive cannot be recognized by your PS4, the possible reasons are: Download rar for pc 64 bit windows 10.

• The external hard drive doesn't have a wired connection.
• The external hard drive isn't compatible with PS4 platform.
• There is another external storage device connected to your PS4.

There are some common symptoms of a broken PS4 hard drive:

Help My External Hard Drive Is Not Working

• Unusual or excessive heating.
• Strange noises.
• Frequent crashes of your PS4 and read/write disk errors.
• PS4 not recognizing the hard drive.
• …

The possible reasons for corrupted PS4 game could be various. The commons ones are as follows:

• The PS4 hard drive is poorly functioning.
• The game data gets corrupted.
• The files of the game are not installed properly.
• The PS4 system data are corrupted.

Wipe usb drive clean. Dec 21, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions

I got a WD external hard drive and connect it to my computer, but I found that the WD hard drive not recognized on the computer. Why is my external hard drive not showing up? How does fix my WD external hard drive not working problems and recover my all data back?

The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. On this page, we will offer the quick fixes to help you solve WD hard drive not recognized in Windows computer and then recover data from Western Digital hard drive with Recoverit Data Recovery software.

Part 1: How to Recover Lost Data from Western Digital Hard Drive

Accidentally deleted and lost files from WD hard drive, or the hard disk damaged errors caused the data loss. Recoverit Data Recovery software can help you retrieve all lost data back. Download and install Recoverit External Hard Drive Recovery software on your computer, and connect the drive to the PC. Follow the next 3 steps to get your lost data back:

Step 1. With Recoverit Data Recovery, select WD hard disk to get started.

Step 2. The hard drive data recovery will start scanning the device, it will take minutes to completed scan.

Step 3. At last, you can check all the recovered files. Then, select your files and click 'Recover' button to save all recovered files on a safe device.

Part 2: How to Solve My WD Hard Drive Not Recognized in Windows

Follow the next quick fixes to help you solve WD external hard drive not recognized in Windows and make your hard disk working on the computer.

Computer Won't Recognize External Hd

If an external hard drive cannot be recognized by your PS4, the possible reasons are: Download rar for pc 64 bit windows 10.

• The external hard drive doesn't have a wired connection.
• The external hard drive isn't compatible with PS4 platform.
• There is another external storage device connected to your PS4.

There are some common symptoms of a broken PS4 hard drive:

Help My External Hard Drive Is Not Working

• Unusual or excessive heating.
• Strange noises.
• Frequent crashes of your PS4 and read/write disk errors.
• PS4 not recognizing the hard drive.
• …

The possible reasons for corrupted PS4 game could be various. The commons ones are as follows:

• The PS4 hard drive is poorly functioning.
• The game data gets corrupted.
• The files of the game are not installed properly.
• The PS4 system data are corrupted.

Wipe usb drive clean. Dec 21, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions

I got a WD external hard drive and connect it to my computer, but I found that the WD hard drive not recognized on the computer. Why is my external hard drive not showing up? How does fix my WD external hard drive not working problems and recover my all data back?

The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. On this page, we will offer the quick fixes to help you solve WD hard drive not recognized in Windows computer and then recover data from Western Digital hard drive with Recoverit Data Recovery software.

Part 1: How to Recover Lost Data from Western Digital Hard Drive

Accidentally deleted and lost files from WD hard drive, or the hard disk damaged errors caused the data loss. Recoverit Data Recovery software can help you retrieve all lost data back. Download and install Recoverit External Hard Drive Recovery software on your computer, and connect the drive to the PC. Follow the next 3 steps to get your lost data back:

Step 1. With Recoverit Data Recovery, select WD hard disk to get started.

Step 2. The hard drive data recovery will start scanning the device, it will take minutes to completed scan.

Step 3. At last, you can check all the recovered files. Then, select your files and click 'Recover' button to save all recovered files on a safe device.

Part 2: How to Solve My WD Hard Drive Not Recognized in Windows

Follow the next quick fixes to help you solve WD external hard drive not recognized in Windows and make your hard disk working on the computer.

1. Check WD Hard Drive with Disk Management

You can try checking the Disk management utility to see if the hard drive is showing up there or not. With Disk Management you can initialize WD hard drive or assign a drive letter to WD hard drive partition.

Step 1. Press Windows + R to start the Run command.

Step 2. Type diskmgmt.msc and press enter to start the Disk management.

Step 3. Locate the WD hard drive and right-click on it, select 'Initialize Disk' and choose the partition system between MBR and GPT.

Step 4. Then, right-click on the disk and select Create New Simple Volume.

Step 5. Also, right-click on your WD external hard drive and select Change Drive letter and path.

Step 6. Then, assign a new drive letter to your WD external hard and click OK to save the changes.

2. Turn on USB Root Hub to make WD external hard drive recognizable

To troubleshoot the problem of WD hard drive not working on Windows computer, you can turn on USB Root Hub to make it recognizable.

Step 1. Select Start, type devmgmt.msc and press Enter.

Step 2. Open the Device Manager and expand the USB controllers.

Step 3. Now, right-click on the USB Root Hub, select Properties, and then head to Power Management.

Step 4. Uncheck the box saying 'Allow the computer to turn off this device to save the power'.

Use this process repeatedly to turn on all the USB Root hubs displayed on the list. After that, restart your computer and the WD external hard drive should appear on your PC.

3. Update WD hard disk device driver

You can try to update drivers using Windows Update to fix WD external hard disk not working on Windows computer.

Step 1. Go to the Settings.

Step 2. Click on Update & Security and then click Windows Update.

Step 3. Then, click the Check for updates button.

After these steps, try to connect your WD external hard disk to the computer and check what if the disk can recognize on the Windows computer.

As above we offer the quick fixes to solve the WD my passport not showing up the problem on Windows, if all fails to solve the error, the hard drive may get a physical failure, you should take it to the hard drive repair store or you need to replace a new one.

Part 3: Tips to Protect Your Western Digital External Hard Drive

While using an external hard drive, users may go through issues like hard disk not recognized. A variety of reasons can result in a Western Digital external hard drive not recognized. Some of the common troubleshooting are discussed below.

1. Do not add new data

Do not add any new files to the WD hard disk after data loss from the Western Digital external hard drive. This can overwrite the files that can be recovered from the WD hard disk and make all the data lost permanently. Hence, before you find out and recover all the lost data on your Western Digital hard disk, stop adding new content on it. This will improve your chances of WD data recovery.

2. Use anti-virus software

Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss.

3. Eject WD hard drive by using 'safe remove' option

Never unplug or disconnect your WD hard drive abruptly as sudden removal may not give it enough time to save the status and lead to a file system corruption. Always eject the WD external hard drive using the 'Safe Remove' option to prevent data loss from sudden ejection.

No doubt Western Digital produces the best quality hard drives, but even they are as susceptible to data losses as other hard drives on the market. You may get troubled when you lose your precious data due to any data loss reason. In this case, you can use the Recoverit Data Recovery tool to recover data from external hard drive easily.

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